Product Guarantees

All products we sell in our shop are NEW!

Neither nor the Operator sells second-hand or reconditioned items/products. 

All products sold on and affiliated sites come with a Product Guarantee provided by the Product Manufacturer and not by or the Operator.

Majority of our products come with a  statutory 1 or 2-year guarantee (depending on your location), starting upon receipt of the products; however several products sold through our web-shop are guaranteed by the manufacturer from 5 up to 25 years.

To find out the guarantee period, terms and conditions that apply to the product you intend to purchase please read carefully the description of the product (Documents and Downloads under every product page), alternatively visit the provided links to the manufacturer or contact us.

Many of the manufacturers offer extended warranties on their products. These products are labelled accordingly in the product catalog and/or are sold separately as an Extended Guarantee product item in our web-shop. If you would like to purchase extended warranty for your product and you cannot find that in our shop, please contact us.

During the guarantee period and its Partners reserves the right to decide whether items are either repaired or replaced.

Please note that in some cases the Guarantee and/or the Extended Guarantee is valid ONLY if the product was installed by a Certified/ Licensed Installer by the product Manufacturer!

If that applies to the product you intend to purchase and you need a Certified Installer in your area please contact us